#Bt youview box keeps freezing software#

One of the reasons for channel freezing can be the connection of the IPTV box to the internet via WiFi.

It has a built-in WiFi (or antennae attachment) that outputs at a fast enough Mbps to work along with Ethernet Power Adapter or WiFi booster. So, our Dedicated Engineers suggest using an IPTV box. IPTV some channel freezing problem may occur due to wrong middleware selection.

#Bt youview box keeps freezing software#

Middlewares are software that acts as a bridge between the operating system and the IPTV applications running on it. Also, we confirm whether they are using proper middleware. If it is low, we suggest our customers go for a higher internet plan. So, when customers report problems, we first check for the connectivity speed. If the internet speed is low, then the channels won’t load fast and buffering time will be high. Let’s now see how our Support Engineers fix them quickly. Some of the errors are, stalker portal not loading, the yellow bar got stuck, some channels freezing, etc. IPTV providers get frequent requests from their customers to fix errors. How we fixed IPTV some channels freezing problem Next comes the server hardware as well as the selection of middleware.

Therefore, we always recommend our customers to use a high-speed internet connection to enjoy the IPTV service to its fullest. The first and foremost thing is the internet speed when it comes to loading and freezing problems. The main reasons for freezing and buffering of channels in IPTV services are internet speed, selection of proper middleware, quality of the server, etc. As it works depending on the server and the internet, a lot of factors trigger channel freezing.

Reasons for IPTV some channels freezing problemīasically, IPTVs are those which deliver the television contents over the IP network. Today, we’ll see how our Support Engineers fixed the annoying IPTV channel freezing problem. Most IPTV customers face the freezing and buffering of channels due to a bad connection or an inefficient server.Īt Bobcares, we help IPTV providers tweak their servers for the best results, as a part of our Server Management Services. Internet Protocol Television (IPTV) serves television content over the Internet. Once done, you'll see the first-time set-up screens.Are your customers frustrated with IPTV some channels freezing problem?.This option will allow you to keep your recordings, scheduled recordings, and any personal settings you've made to favourites and playlists Choose and select Factory reset, keep recordings using the arrow buttons. After a few seconds you’ll see the ‘Maintenance Mode’ menu.When you see this, press the standby/power button Press and hold the down arrow button on top of your box for five seconds until you see ‘Enter Maintenance Mode Y/N’ at the bottom of the screen.A red light should appear on the front panel Switch the box off and then back on again.Just follow the on-screen instructions to complete the reset Once done, you'll see the first-time set-up screens.You'll also lose any personal settings you've made to favourites and playlists Choose the Factory reset, delete recordings option - this type of reset will delete your recordings and any scheduled recordings.If you're still having problems, you can try to reset your box using the following steps, however you will lose any recordings. This option will allow you to keep your recordings, scheduled recordings and any personal settings you've made to favourites and playlists. Choose and select Factory reset, keep recordings using the arrow buttons. After a few seconds you'll see the 'Maintenance Mode' menu.When you see this, press the standby/power button. Press and hold the down arrow button on top of your box for five seconds until you see 'Enter Maintenance Mode Y/N' at the bottom of the screen.A red light should appear on the front panel.